At SimOnly, your privacy and data security are of the utmost importance. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
2.1. Information We Collect
When you interact with our site, we may collect the following types of data:
- Personal Identification Information: Name, email address, billing address, and phone number.
- Device Information: Device type, operating system, and IP address.
- Purchase Information: Order history, payment methods (note: we do not store payment card data).
- Usage Data: Website behavior, preferences, and interaction analytics.
2.2. How We Use Your Information
We use the information collected for the following purposes:
- To process your eSIM orders and send confirmations.
- To improve user experience and website functionality.
- To provide customer support and troubleshoot issues.
- To send important account updates or promotional offers (opt-in only).
- To comply with legal obligations and prevent fraud.
2.3. Sharing Your Information
We do not sell or rent your personal information. We only share it with trusted third-party providers (e.g., payment processors, network partners) necessary to deliver our services.
2.4. Cookies
SimOnly uses cookies and similar technologies to enhance your browsing experience and understand how you use our website. You may adjust your browser settings to refuse cookies.
2.5. Data Security
We implement robust security measures to protect your data from unauthorized access, including SSL encryption, secure data storage, and regular vulnerability assessments.
2.6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request data portability.
Please contact us at [email protected] for any requests regarding your personal data.
2.7. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal data.
2.8. Policy Changes
We may update this Privacy Policy from time to time. The latest version will always be posted on our website. Continued use of our services means you agree to the updated policy.